Warranty, Terms and Conditions
By placing an order with Seals4You you agree to the following
Payment Options
Payment is required before your order will be made, unless prior arrangements have been made. We accept Visa, Mastercard, AMEX & Paypal. Seals4You is owned by Alpha Trophies Pty Ltd. Alpha Trophies Pty Ltd will appear on your credit card statement.
Guarantees
We strive to provide the best quality products and will replace without question any that are found to be faulty within 90 Days
Proof Approvals
When you place an order for a custom design, your proof will be emailed to you usually within two business day to the email address supplied in your order. This proof needs to be approved promptly to avoid delays with your order. If you do not approve your proof within 7 business days, and do not answer our follow up emails, your order may be made and posted with the information supplied to us in your order. If your order gets made and posted without us receiving your proof approval, you will be responsible for any mistakes in the information supplied in your order.
Returns Procedures
Either call us to make arrangements for return of faulty goods or return the goods quoting the original Invoice / Order Number and date purchased. We will replace them forthwith.
Refunds
If you are unhappy with your order due to the goods being faulty, Seals4You guarantees to replace or refund your order. Seals4You will not replace or refund orders that have been orderd with incorrect details supplied by you the customer or ordered in error by you the customer.
Delivery Times
Most orders are dispatched within seven working days after your order is received, paid and proof approved. For large orders, we may require longer.
Delivery Methods & Charges
Post will be calculated in the checkout and sent by AUSTRALIA POST EPARCEL, TRACKED SATCHEL OR EXPRESS POST all with with tracking numbers. Lost parcels will be replaced.
INTERNATIONAL Unfortunately we only ship to Australia only
Seals4You reserves the right to charge a freight charge of $15 to parcels / orders returned to Seals4You due to Australia Post or the Courier not being able to deliver your parcel / order
due to the following reasons.
(1) You supply us with a wrong or incomplete address or,
(2) you unavailable or refuse to sign for the delivery for your order and Australia Post or the Courier returns it to us.
Taxes
GST is applied at 10% in Australia.
Order Chasing Enquiries
If your order has not arrived within 7 working days of placing the order please e-mail Seals4You at admin@waxseal.com.au
Data Protection
Seals4You does not pass data about its customers to any third party.
Security of Credit Card Payment Options.
All transactions processed by our website are encrypted & secure.
On-line Credit card transactions are securely handled by eway.
eWAY has been certified as a trusted partner by the major credit card schemes.
Applicable Law / Courts of Jurisdiction
Seals4You is governed by the laws and courts of Australia.
Retention of Title
All designs and artwork prepared bySeals4You are Copyright © bySeals4You and may not be reproduced without permission from Seals4You.